Product Support
Product Support
Get your setup
back in sync.
Need help with gaming gear, setup compatibility, product use or an order-related question? CoreShift support is here to help you identify the issue, gather the right details and move toward a clear next step.
Choose Your Support Path
Start with the issue in front of you.
The fastest way to get useful support is to identify whether the question is about the product itself, how it fits into your gaming setup or the status of an order.
Product Questions
Get help understanding product details, intended use, included information or where a device may fit within your gaming or streaming environment.
Setup Guidance
Working through a new battlestation, streaming desk or simulation setup? Share the gear involved and the part of the setup you are trying to organize.
Order Assistance
For questions about an existing order, have your order details ready so the support conversation can stay focused on the item and request you need help with.
Before You Reach Out
A few details can make support much clearer.
When you contact CoreShift, include the information that best describes the product, the setup around it and what you are experiencing. Clear context helps reduce unnecessary back-and-forth.
Identify the product
Include the product name or the clearest description of the item you need help with.
Describe the setup
Mention the relevant gaming, audio, streaming or desk equipment connected to the issue.
Explain what is happening
Describe the behavior, question or setup challenge as specifically as possible.
Add order details when relevant
If the request involves an order, include the order information available to you.
Contact Information
Reach the CoreShift support team.
Use the contact page for product questions, setup guidance or order assistance. You can also reach CoreShift directly by email or phone using the confirmed contact information below.
Support FAQ
Useful answers before you contact us.
These answers cover common support preparation and help you know what information to include when reaching out.
What should I include in a product support request?
Include the product name or description, the equipment connected to it, what you are trying to do and a clear explanation of the issue or question.
Can I ask for help with my gaming setup?
Yes. For setup-related questions, explain which gaming, audio, streaming or desk equipment is involved and what part of the arrangement you need help with.
What information should I provide for an order question?
Include the order information available to you, the item involved and a clear description of the assistance you need.
How long does order preparation take?
CoreShift's confirmed shipping preparation time is 3–5 business days.
Where can I browse other CoreShift gear?
You can browse CoreShift collections and explore gaming controls, audio, streaming equipment, simulation gear and battlestation accessories.
Need More Help?
Tell us what your setup needs.
Whether the question is about a gaming peripheral, streaming workflow, desktop setup or an existing order, send CoreShift the details and give the support team a clear starting point.